FAQ

What is your shipping policy?

Orders will be shipped via USPS. There is no cost to the buyer for shipping and handing. Alternate shipping options are available at the customer’s expense. If you have specific shipping needs, go to CONTACT at the bottom of the page in order to communicate your shipping needs.

DOMESTIC

No sales tax will be charged for items available in the store. All original and limited edition works of art and craft that are made by hand and sold in Rhode Island are exempt from Rhode Island state sales tax.

INTERNATIONAL

International orders are not accepted through the online shop at this time. If you live outside the United States and would like to place an order, please communicate through CONTACT at the bottom of the page, in order to arrange shipping and handling.

Returns

If you have any issue with the quality of the product, please communicate through CONTACT at the bottom of the web page. Items may be returned within 15 days of receipt in original condition. A refund will be issued when the returned item is received . The customer is responsible for paying the return shipping.

Due to the nature of the product, items are unlikely to be damaged during shipping unless there is obvious visible damage to the package upon arrival. In the unlikely event that something is damaged during shipping, it is the customer’s responsibility to document the damage and provide notification within 72 hours of receipt. Failure to report damage within this timeline may result in denial of a claim.